1. CONDITIONS
To be eligible for an exchange or return, the product must:
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Show no signs of use
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Be in perfect condition
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Retain original packaging, where applicable
2. TIMEFRAME
Requests for exchanges or returns must be made within 7 (seven) calendar days from the date of receipt.
3. PROCEDURE
The customer must contact Ophira through the Contact page, providing:
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Order number
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Reason for the request
After review, Ophira will provide further instructions.