OPHIRA, hereinafter referred to as the “Controller”, is committed to protecting the privacy and personal data of its users, in accordance with the Brazilian General Data Protection Law (LGPD – Law No. 13,709/2018), the Brazilian Consumer Protection Code (Law No. 8,078/1990), and, where applicable, the General Data Protection Regulation of the European Union (GDPR – Regulation EU 2016/679).
By accessing this website, the user declares having read, understood, and agreed to the terms of this Policy.
1. PERSONAL DATA COLLECTED
Ophira may collect and process the following personal data:
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Full name
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Email address
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Shipping and billing address
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Payment information (processed by third-party payment providers; not stored directly by Ophira)
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IP address, approximate location, date and time of access
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Browsing information through cookies and similar technologies
2. PURPOSE OF DATA PROCESSING
Personal data is processed based on lawful grounds for the following purposes:
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Performance of purchase and sale contracts
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Order processing, shipping, and delivery
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Customer service and after-sales support
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Compliance with legal and regulatory obligations
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Fraud prevention and website security
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Institutional and commercial communications, subject to prior consent
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Improvement of user experience and platform performance
3. DATA SHARING
Personal data may be shared strictly when necessary with:
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Payment processors
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Logistics operators and carriers
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Technology and hosting service providers
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Analytics and marketing platforms
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Public authorities, when required by law or court order
Ophira does not sell, rent, or trade personal data.
4. DATA STORAGE AND SECURITY
Data is stored on secure servers, whether domestic or international, adopting reasonable information security standards, including technical, administrative, and organizational measures to protect against unauthorized access, data breaches, or misuse.
5. DATA SUBJECT RIGHTS
In accordance with applicable data protection laws, data subjects may request:
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Confirmation of data processing
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Access to personal data
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Correction of inaccurate or outdated data
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Anonymization, blocking, or deletion of data
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Data portability, where applicable
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Withdrawal of consent
Requests must be submitted through the Contact page.
6. COOKIES
This website uses cookies for functional, analytical, and performance purposes. Users may manage or disable cookies through browser settings, acknowledging that certain features may be affected.